FAQS

Can I order products that are not listed on your website?

If the item that you’re looking for is not posted on our website, please contact us here so that we can help you with it!To facilitate your inquiry, please kindly send us the model name and model number of the product you're looking for. If possible, please send us the picture of the items you wish to enquire.







Do you accept Paypal?

We do not accept PayPal payment for new customers. Please read here to understand why we are not able to accept Paypal for new customers.




How can I check the status of my order?
You can login to your account or track your order by clicking here.
When you add a product to your shopping cart and you checkout you will be taken to a payment page where you will select which payment method you'd like to use. At this point, we receive your order and we will do a stock check of your order, to ensure your order is in stock before you pay.lf we verify your order is in stock, we will send you payment instructions to your email address to pay for your order. If you order is out of stock, you will be emailed informing you so. This ensures that you never pay unless your order is in stock.
i placed an order, but never received a confirmation email.
If you do not receive an email from LuxuryTastic within 30minutes of placing your order, please check your Spam folder.Alternatively the email address you provided might be spelled incorrectly.lf you've checked your spam folder and you still did not receive any email from us, or if you've provided us with the wrong email address; please contact our Customer Care team by clicking HERE.
Is your website secure to order from?
Yes, we have a 128 bit encryption Secured Socket Layer (SSL) technology to ensure the security of your online purchase. We are secured by VeriSign.You can read more regarding our
privacy policy, and payment security.
What currency are your prices listed in?
All prices are in USD. We currently only accept US Dollar (USD $), although in the future we aim to accept alternative currencies.
What if my credit card is declined?
If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.Please contact Customer Service if you're having difficulties in making completing your transaction.

What is your return, exchange, refund policies? ▼
Please refer to our Returns & Refunds Policy.
What payment methods do you accept? ▼
1. Debit/Credit Cards: We accept the following major credit and debit cards: Visa, Visa Electron, MasterCard, American Express, JCB, Discover, and Diners. Payment is taken at the time of the transaction on all credit and debit card payments.
2. Western Union
3. MoneyGram
4. Bitcoins
You can read more about our payment options here.